Shipping policy
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Shipping Policy
Processing Time
Orders are processed within 1-3 business days of purchase.
Delivery Times
We ship internationally from our fulfilment centre. Estimated delivery times:
- Australia: 8-15 business days
- United States, Canada, UK: 10-20 business days
- Rest of World: 12-25 business days
Delivery times are estimates and may vary due to customs or carrier delays outside our control.
Tracking
Once your order ships, you will receive a tracking number via email. Allow 2-3 business days for tracking information to update.
Customs & Duties
International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer. VEYR is not responsible for delays caused by customs.
Lost or Delayed Orders
If your order has not arrived within the estimated timeframe, contact us at premiumproducts004@gmail.com and we will investigate immediately.